We're here to help.
Have a question about your skin, our products, or your order?
Our team typically responds within 12 hours.
Email: care@nephaea.com
Phone: +1-866-NEPHAEA
Hours: Monday–Friday, 9 AM – 5 PM (EST)
Or fill out the form below and we'll get back to you.
About Us
Nephaea makes at-home light therapy and skincare that's honest, effective, and genuinely within reach.
Why we exist
The best at-home LED masks have long sat behind $400–$800 price tags and a wall of overblown promises. We didn't think great skin should be a luxury — or that you should need a marketing degree to tell hype from truth. So we built Nephaea around a simple idea: pro-level light therapy, honestly priced, clearly explained.
What we make
Our full-face LED mask combines red, blue, and near-infrared light in a single wired device — covering aging and breakouts without a second gadget, at a fraction of the usual price. Around it sits a small, considered range of device-ready skincare designed to fit real, everyday routines.
How we talk about our products
We only say what we can stand behind. You won't find medical claims, miracle cures, or invented before-and-afters here. Our products are cosmetic skincare and personal-care items — designed to support the look and feel of healthy skin, not to diagnose, treat, or cure anything. When a benefit is gradual or subtle, we'll say so.
Our promise
- Honestly priced — quality without the inflated markup.
- Clearly explained — plain language, real expectations.
- Made for real routines — simple steps you can actually keep.
- Backed by support — a 60-day money-back guarantee and real help at care@nephaea.com.
Questions? We'd love to hear from you at care@nephaea.com.